FREQUENTLY ASKED QUESTIONS
Q: What type of services does your firm provide?
A: Please visit the services section of our website for an overview of the projects we can accomplish for you. Our ideal project type is a full property development of a luxury residential building from bare land up to the construction phase.
Q: What is the process for working with your firm?
A: We first discuss and assess your upcoming project ensuring that we fully understand all the variables involved. After which, we will produce a proposal with a quote for your review. Usually, we begin providing the proposed services on confirmation of the first deposit for compensation.
Q: What is the typical timeline for a project?
A: This depends on the nature of the project at hand. We will do our best to establish a feasible deadline which will be communicated to you in our proposal.
Q: What are the costs associated with your services?
A: This depends on the nature of the project at hand. We will do our best to establish a fair value for compensation which will be communicated to you in our proposal.
Q: What type of materials do you use in your projects?
A: We mainly work with timber, glass, concrete, structural steel and rebars.
Q: Are your designs customized to the client’s needs?
A: Certainly, we actively listen and cater to our client's needs by thoroughly understanding their desired project.
Q: Do you provide any energy efficiency advice or services?
A: Yes, we are knowledgeable of the various design requirements for the best conservation practices of water and light. We will propose ways to make your building more environmentally friendly.
Q: Do you provide any consultation services?
A: Yes, this is usually free if we are being considered as a potential candidate for getting your project on the way. Otherwise, we may provide consultations at a fee depending on the subject matter.
Q: Do you offer any financing options?
A: In addition to fees being paid upfront, we may consider equity for select development projects. That is, we may complete services with the expectation of generating profit from your project's cash flow.
Q: How do you ensure high-quality standards?
A: We have a rigorous review process that employs the eyes of experts across various disciplines in the construction sector. We will opt to prioritise quality in any of our projects by utilizing the expertise of other professionals every time.
Q: How do you handle change orders or requests during the project?
A: We apply the scrum methodology of project management to all our processes. This means that during 'sprints' or phases of the projects, we can quickly pivot to accommodate any change order by our clients. We emphasize continuous improvement, regular reflection, and adaptation as a part of our processes. As such, not only are we able to facilitate your request but we are actually expecting to get them for one reason or another. This may or may not significantly affect estimated deadlines but our pricing for services will reflect these expectations.
Q: Do you have any references or testimonials from the past?
A: Yes, we can provide references for clients and industry stakeholders if you so desire.
Thank you for your consideration. Please contact us to discuss your project and ask other questions you may have.